Terms of service

1. Overview
This website is operated by Vidoss. Throughout the site, "we", "us", and "our" refer to Vidoss. We offer this website, including all information, tools, and services available here, to you, the user, on condition that you accept all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service, including any additional terms and policies referenced here or linked from this page. These Terms apply to all visitors, users, and others who access or use the Service.

Please read these Terms carefully before using our website. If you don't agree with any part of these Terms, you should not access the website or use any of our services. We may update these Terms from time to time by posting changes to this page — it's your responsibility to check back periodically. Continuing to use the site after changes are posted means you accept the new Terms.

2. Online store terms
By using this site, you confirm that you are at least the age of majority in your state or province, or that you have given us consent to allow any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, and you may not, in using the Service, violate any laws in your jurisdiction, including copyright laws. You must not transmit any worms, viruses, or destructive code. Any breach of these Terms will result in immediate termination of your access to the Service.

3. General conditions
We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmissions over various networks, or changes to conform to technical requirements. Payment information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.

4. Accuracy of information
We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. This site may contain historical information which, by its nature, is not current. We reserve the right to modify the contents of this site at any time, but have no obligation to update any information.

5. Modifications to the service and prices
Prices for our plants and products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

6. Products
Certain plants may be available exclusively online and may have limited quantities, subject to return or exchange only according to our Returns & Refunds Policy. Living plants are natural products and can vary in size, coloring, and appearance from photographs. We have made every effort to display product colors and details as accurately as possible; we cannot guarantee your device's display will be accurate. We reserve the right to limit the sale of our products to any person, region, or jurisdiction.

7. Accuracy of billing and account information
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information so we can complete transactions and contact you as needed.

8. Optional tools
We may provide access to third-party tools that we neither monitor nor control. You acknowledge that such tools are provided "as is" without warranties of any kind, and any use of optional third-party tools is at your own risk.

9. Third-party links
Certain content, products, and services available through our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party sites, and we do not warrant their content.

10. User comments and feedback
If you send us creative ideas, suggestions, proposals, or other materials ("comments"), you agree that we may, without restriction, edit, copy, publish, distribute, and otherwise use any comments you forward to us. We are under no obligation to keep any comments confidential, pay compensation, or respond. We may remove any comments that we determine to be unlawful, offensive, or otherwise objectionable.

11. Personal information
Your submission of personal information through the store is governed by our Privacy Policy.

12. Errors, inaccuracies, and omissions
Occasionally there may be information on our site that contains errors, inaccuracies, or omissions related to plant descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors and to update information or cancel orders if any information is inaccurate at any time without prior notice.

13. Prohibited uses
In addition to other prohibitions in these Terms, you are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations or laws; to infringe upon our or others' intellectual property rights; to harass, abuse, or discriminate; to submit false or misleading information; to upload viruses or malicious code; to collect or track others' personal information; to spam, phish, or scrape; or for any obscene or immoral purpose.

14. Disclaimer of warranties; limitation of liability
We do not guarantee that use of our Service will be uninterrupted, timely, secure, or error-free. Your use of the Service is at your sole risk. In no case shall Vidoss, our directors, officers, employees, affiliates, or suppliers be liable for any injury, loss, claim, or damages of any kind arising from your use of the Service, to the maximum extent permitted by applicable law.

15. Indemnification
You agree to indemnify and hold harmless Vidoss from any claim or demand, including reasonable legal fees, made by any third party due to your breach of these Terms or the documents they incorporate, or your violation of any law or third-party right.

16. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force.

17. Termination
These Terms are effective unless and until terminated by either you or us. We may terminate this agreement at any time without notice if you fail to comply with any term of these Terms.

18. Entire agreement
These Terms of Service and any policies posted on this site constitute the entire agreement between you and Vidoss, superseding any prior agreements.

19. Governing law
These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, United States.

20. Contact information
Questions about these Terms of Service should be sent to us at contact@vidoss.shop.